Accomplished leader and contributor with over 15 years of management and hands-on experience designing, implementing, and supporting IT infrastructure. Led diverse distributed teams, championing security, automation, and high availability. Excellent communication skills and enthusiasm for collaboration with internal teams, outside contractors, and vendors to identify opportunities to improve efficiency. Proficient in a variety of programming languages and tools, as well as the ability to learn quickly.
Experience
DevOps / Network Engineer
Movement | Climbing, Yoga & Fitness, 2022 - present
Responsible for designing and managing all LAN, WAN, and VPN networks for 30+ locations plus Azure and AWS infrastructures. Advised and planned future network upgrades, vendor choices and network architecture. Handled integration of technology from multiple corporate acquisitions. Top tier support for all technical issues.
- Managed corporate Entra ID domain, including user management, application and device deployment.
- Deployed and upgraded on-site network for over twenty locations, covering VOIP, CCTV and failover internet access.
- Responsible for integrating mergers and acquisitions into our existing IT systems.
- Designed and implemented a development / staging / production AWS multi-account setup managed with Terraform and Pulumi.
- Performed on-site trips to every location to evaluate and improve WiFi coverage.
- Implemented an SD-WAN (VPN overlay network) providing global private network.
- Lead RFP process for new company-wide ISP/Telco systems for low latency internet, VOIP to replace legacy services.
Director of IT / DevOps
Caspar AI, Redwood City, California, 2019 – 2020
Led a distributed team responsible for deploying and monitoring essential business operations. Improved availability and scalability, overseeing hardware and service vendor relationships, cloud infrastructure, on-premise compute clusters, and embedded devices. Created and maintained on-site, WAN, and VPN networks. Improved staff skills, strengthened interpersonal relations, and drove career growth through effective technical training of junior employees.
- Improved system reliability and mitigated potential problems by implementing a change management process to increase communication between developers, operations, and product teams.
- Identified underperforming areas in network security, encryption, deployment, and automation, facilitating improvements to address issues.
- Achieved improvements in security and reliability by researching and implementing monitoring using Grafana and InfluxDB, an on-call rotation schedule, and end-to-end encryption for all embedded devices, networks, and storage.
- Deployed Slack company wide as a communication tool for developers and customer support, including integrations for Jira and OpsGenie.
Director of IT, Computer Science Department
Stanford University, California, 2008 – 2019
Supervised the department IT center, responsible for system architecture, customer service, and budgeting, while ensuring compliance with various government research funding agencies and regulations. Provided support for various groups outside of the department. Mentored staff and students by teaching new skills, being supportive, and encouraging career development.
- Restructured web applications using React, PHP, MySQL and a REST API.
- Coordinated with the FBI and Secret Service to investigate criminal computer activities.
- Improved end user experience by implementing a request tracking system using ZenDesk to increase service satisfaction and track billing time for budget planning.
- Implemented a single sign-on system using SAML to all department services to leverage our existing Kerberos and LDAP infrastructure and improve security.
- Achieved substantial increase in operational productivity and availability through DevOps practices, including the use of automation, monitoring, and deployment tools such as Puppet, Kickstart, Zabbix, and Nagios.
- Generated cost savings and increased transparency through outside funding and modifying the budget process.
- Maximized data center density and energy efficiency by revamping department operations, centralizing systems, and leveraging virtualization using tools like VMWare, KVM, Xen, and AWS.
- Introduced coding practices like truck-based workflow and version control (git, GitHub).
- Instituted weekly group meetings track progress, share information, and planning for future changes.
System Software Developer
Stanford University, California, 2001 – 2008
Primary support for multiple department and groups across campus. Advocated for improvements in customer support, information security, reliability, and availability.
- Directly managed systems and customer service for over 1,000 systems and 10,000 users.
- Participated in research projects including the DARPA Grand Challenge and the early development of Software Defined Networking (OpenFlow, SDN).
- Managed DNS for several domains using BIND.
- Raised security for department IT infrastructure by implementing Kerberos / LDAP / OpenAFS authentication and distributed storage.
- Improved email service using Sendmail, Exim, Cyrus IMAP and SpamAssassin.
- Implemented early system automation, similar to Puppet or Ansible.
Additional Experience
Technical Advisor, SoundHound AI Inc., Sunnyvale, California, 2005 – 2010
System & Network Administrator, BuildPoint Inc., Redwood City, California. 2000 – 2001
System Administrator, Altera, Santa Clara, California. 1999 – 2000
Research Assistant, University of Missouri-Rolla1. 1998 – 2000
Network Engineer, NewWorld Consulting Group LLC, Rolla, Missouri. 1997 – 1998
Test Author, KnowltAll Inc., Philadelphia, PA. 1996 – 1997
Web Developer, Cyberkom Inc., Rolla, Missouri. 1995 – 1996
Education
University of Missouri-Rolla1, Rolla, Missouri. B.S. in Computer Science, Minor in Psychology